Data Protection Philippines Effective 2025

4 win Privacy Policy

This Privacy Policy explains how 4 win collects, uses, stores, and protects the personal information of members registered on our platform in the Philippines. We are committed to handling your data responsibly and in accordance with applicable Philippine data privacy laws. By creating an account or using any part of the platform, you agree to the practices described in this policy. If you have questions about how your data is handled, please visit our FAQ page before proceeding.

Last updated: 2025. This policy applies to all registered members in the Philippines.

How We Handle Your Personal Data

Information We Collect

When you register on the 4 win platform, we collect personal information that is necessary to create and manage your account. This includes your full name, date of birth, contact number, email address, and payment details used for deposits and withdrawals in Philippine pesos. We also collect technical data such as your device type, browser, IP address, and session activity to help us maintain platform security and improve your experience. All information collected is limited to what is genuinely needed to operate the platform and comply with applicable regulations. We do not collect sensitive personal information beyond what is required for identity verification and account management purposes. You are responsible for ensuring that the information you provide is accurate and up to date at all times.

How We Use Your Information

Your personal data is used primarily to operate and maintain your account on the 4 win platform. This includes processing deposits and withdrawals, verifying your identity, providing customer support, and sending you important account-related notifications. We may also use your data to detect and prevent fraud, monitor for unusual account activity, and comply with our regulatory obligations in the Philippines. We do not use your personal information for unsolicited marketing communications without your consent. Aggregated and anonymised data may be used internally to analyse platform performance and improve the overall member experience. We will never sell your personal information to third parties for their own marketing purposes.

Sharing and Disclosure

4 win does not share your personal information with third parties except where it is necessary to operate the platform or required by law. We may share data with trusted payment processing partners to facilitate your transactions in PHP, and with identity verification services to confirm your eligibility as a member. In cases where we are legally required to disclose information — such as in response to a valid request from Philippine regulatory or law enforcement authorities — we will comply with those obligations. Any third-party service providers we work with are contractually required to handle your data securely and only for the specific purpose for which it was shared. We do not transfer your personal data outside the Philippines unless required by law or with your explicit consent.

Data Security

We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it from unauthorised access, loss, or misuse. Your account is protected by password authentication, and we strongly encourage all members to use a strong, unique password and to keep their login credentials confidential. Sensitive data such as payment information is handled through encrypted channels to ensure it cannot be intercepted during transmission. Our platform undergoes regular security reviews to identify and address potential vulnerabilities before they can affect members. In the event of a data breach that is likely to affect your rights and freedoms, we will notify you and the relevant Philippine authorities in accordance with applicable law. If you suspect that your account has been compromised, please contact our support team immediately so we can take prompt action to secure it.

Data Retention

We retain your personal information for as long as your account remains active and for a reasonable period thereafter, as required by our regulatory obligations in the Philippines. Account records, transaction histories, and identity verification documents may be kept for a minimum period as mandated by applicable Philippine law, even after an account has been closed. Once the required retention period has passed and there is no longer a legal or operational reason to keep your data, we will securely delete or anonymise it. You may request information about how long specific categories of your data are retained by contacting our support team. We do not retain personal data beyond what is necessary for the purposes described in this policy. Our data retention practices are reviewed periodically to ensure they remain aligned with current legal requirements and best practices.

Your Rights as a Member

As a registered member in the Philippines, you have rights over your personal data under applicable Philippine data privacy legislation. You have the right to access the personal information we hold about you, to request corrections if any details are inaccurate, and to request deletion of your data where there is no longer a lawful basis for us to retain it. You may also object to certain types of processing or request that we restrict how we use your data in specific circumstances. To exercise any of these rights, please contact our support team with your request and we will respond within a reasonable timeframe. We may need to verify your identity before processing certain requests to ensure the security of your account and data. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the relevant Philippine data protection authority.

Cookies and Tracking

The 4 win platform uses cookies and similar technologies to maintain your session, remember your preferences, and help us understand how members use the platform so we can continue to improve it. Essential cookies are required for the platform to function correctly and cannot be disabled without affecting your ability to use core features such as logging in and managing your account. We do not use third-party advertising cookies or share browsing data with external advertising networks. You can manage cookie preferences through your browser settings, though disabling certain cookies may limit some platform functionality. By continuing to use the platform after being informed of our cookie practices, you consent to the use of cookies as described in this policy. If you have questions about specific cookies used on the platform, our support team can provide further details.

Updates to This Policy

4 win may update this Privacy Policy from time to time to reflect changes in our platform, applicable Philippine law, or industry best practices. When we make material changes, the updated policy will be published on this page with a revised effective date so you are always aware of the current version. We encourage all members to review this page periodically to stay informed about how we handle their personal data. Your continued use of the platform after any update is published constitutes your acceptance of the revised policy. If you disagree with any changes to this policy, you should stop using the platform and contact our support team to discuss your account. We are committed to being transparent about how we handle your data and will always maintain a current version of this policy on this page for easy reference.

Common Questions About Your Privacy

Quick answers to what Filipino members most often ask about data handling on the platform.

No — 4 win does not sell your personal information to third parties for any purpose, including marketing. Your data is only shared with trusted service providers who help us operate the platform, such as payment processors and identity verification services, and only to the extent necessary for those specific functions. All third-party partners are contractually required to handle your data securely and in accordance with applicable Philippine data privacy law. We review our third-party relationships regularly to ensure ongoing compliance with our data protection obligations. If you have concerns about how your data is shared, you can contact our support team for more information at any time.

You can submit a data access or deletion request by contacting our support team directly through the platform. We will verify your identity before processing the request to ensure the security of your account and prevent unauthorised access to your information. Once verified, we will respond within a reasonable timeframe and provide you with the information you have requested or confirm that your data has been deleted where there is no longer a lawful basis for retention. Please note that some data may need to be retained for a minimum period as required by Philippine law, even after a deletion request is submitted. We will always inform you of any data we are legally required to keep and the reason for retaining it. For more general questions about your account, the FAQ page is also a helpful resource.

Yes — all payment information processed on the 4 win platform is handled through encrypted channels to protect it during transmission. We work with trusted payment processing partners who are required to maintain high security standards for handling financial data. We do not store full payment card details on our own servers, and all transactions are processed in Philippine pesos (PHP) through our partners' secure systems. Our payment infrastructure is reviewed regularly to ensure it meets current security standards and protects members from financial fraud. If you notice any suspicious transaction activity on your account, please contact our support team immediately so we can investigate and take appropriate action.

When you close your account, we will retain certain records for the minimum period required by applicable Philippine law and our regulatory obligations. This typically includes transaction history and identity verification documents that must be kept for compliance purposes. Once the required retention period has passed and there is no longer a legal or operational reason to keep your data, it will be securely deleted or anonymised so it can no longer be linked to you. You can request more specific information about what data is retained after account closure by contacting our support team before or after closing your account. We are committed to handling your data responsibly at every stage of your membership, including after it ends, and will always be transparent about our retention practices.

Yes — you have the right to request corrections to any personal information we hold about you that is inaccurate or out of date. To update your account details, please contact our support team with the relevant information and we will process your request promptly. Some changes, such as updates to your registered name or identity documents, may require additional verification to ensure the integrity of your account. Keeping your personal information accurate and current is important for the smooth operation of your account, including processing withdrawals and verifying your identity when required. We encourage all members to review their account details periodically and notify us of any changes as soon as possible.

Questions About Your Data?

If you have any questions about this Privacy Policy or how 4 win handles your personal information, our support team is ready to help. You can also visit our FAQ page for quick answers, or head to the platform and manage your account directly.

Visit the FAQ Member Login